TrueWin Terms & Conditions

Last updated: January 2026

1. Acceptance of Terms

By registering an account or using any part of the TrueWin service, you confirm that you have read, understood and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Eligibility

You must be at least 18 years old and legally permitted to gamble in your jurisdiction. We may request documents to verify your identity and age at any time, and may restrict access where required by law.

3. Your Account

• You may hold only one account, registered with accurate personal details.
• You are responsible for keeping your login credentials secure.
• You must notify us immediately of any unauthorised use of your account.

4. Deposits and Withdrawals

Funds must come from a payment method registered in your own name. We process withdrawals once any identity checks are complete. Minimum and maximum limits may apply depending on the method.

5. Bonuses and Promotions

Each promotion has its own rules, including wagering requirements that must be met before bonus funds can be withdrawn. Bonuses are for genuine play only, and we may withhold a bonus where we detect abuse. See our Bonuses page for current offers.

6. Betting and Game Rules

All bets and game outcomes are governed by the specific rules of each market or game. In the event of an obvious error in odds or payouts, we reserve the right to void affected bets.

7. Responsible Gaming

We provide tools to help you play within your limits. Please review our Responsible Gaming page and use these tools if you need them.

8. Prohibited Conduct

Fraud, collusion, the use of automated tools and any attempt to manipulate games or bonuses are strictly prohibited and may result in account closure and forfeiture of funds.

9. Limitation of Liability

TrueWin provides its service on an "as is" basis. To the extent permitted by law, we are not liable for losses arising from your use of the service beyond the funds in your account.

10. Changes to These Terms

We may update these terms from time to time. Significant changes will be communicated, and continued use of the service means you accept the revised terms.

11. Contact

For any questions about these terms, reach our team via Contact & Support.